A new patient visit isn’t a quick look and a cleaning. It’s the one appointment where we actually discover the challenge — your dental history, what’s bothering you, what you’re hoping for — before we talk about any solution. That takes real time, so we schedule 60 to 90 minutes for it, not fifteen minutes rushed between other patients.
Where you land in that range depends partly on paperwork. Now that most of it can be completed online before you arrive, the visit often runs toward the shorter end — which suits everyone. The time is still there if your case needs it, and if you’d rather fill the forms out here, that’s fine too.
Our reception area. The landscape photographs on the walls are Dr. Sandquist’s own work.
What Happens During Your Visit
- We’ll introduce you to our team and show you around the office
- We take complete records of your current oral health — digital X-rays, photographs of your teeth, and a 3D scan
- A comprehensive exam, looking at more than just the tooth that hurts
- We walk you through what we found, in plain language
- Together, we build your oral health plan — not a plan handed to you
Sometimes the plan is simple — keep up with regular hygiene visits. Sometimes it’s about prioritizing what matters most first, balancing what’s clinically urgent against what’s practical for you. And sometimes it’s the start of a bigger smile makeover. Whatever it is, you’ll understand why before we start.
What to Bring
A photo ID, your insurance information if you have it, and a list of any medications you’re currently taking. If you have records from a previous dentist, feel free to bring those too — though our own exam will give us everything we need to get started.
One thing worth doing before you come in: call the number on your insurance card and ask whether your plan has out-of-network benefits. That single answer tells you how your coverage will work here, and it saves a conversation later. More on how that works →
How Insurance & Payment Work Here
We aren’t an insurance provider and don’t participate in any plan’s network. But we do submit your claim for you, and your insurer reimburses you directly — so if you have coverage, you still use it here. What we can’t do is promise what a plan will pay; that comes down to your specific policy. If a claim is denied or underpaid, we’ll resubmit it one more time.
Fees are paid before or at the time of service. The patient or responsible party is responsible for payment; insurance benefits reduce what you end up paying rather than shifting responsibility to the insurer.
To make that work on a real budget, we offer a 5% discount for paying in full up front on treatment plans of $1,000 or more, financing through CareCredit or Cherry if you prefer to spread the cost, and phased treatment for larger cases. Our Optimal Dental Health Program prepays a full year of hygiene visits, exams and X-rays at a discount off our regular fees, and includes 10% off most treatment. The full explanation is here →
Finding Us
We’re in the Commercial Finance Building — a yellow, two-story building on the east side of Lake Sahara Dr. Our entrance is on the east side of the building, first floor.
Our office hours:
Ready to get started? Tell us what’s going on and we’ll get your first visit scheduled.